Janitorial service you can stop thinking about

A janitorial contract is a promise about something you will never watch happen. That is the awkward part of the whole industry. You are buying an outcome that occurs after you go home, from people you rarely meet, on a schedule you have no way to audit unless somebody sets it up so that you can.

So we set it up so that you can. Your scope lists every area and every task on it. The crew initials the sheet as areas are completed. The sheet lives in the building, dated, in your handwriting range rather than ours. Five years of doing this in Greater Boston has taught us that the accounts which last are the ones where nothing depends on trust alone.

What the visit covers

• A written scope built area by area from your actual floor plan
• Fixed schedule and arrival window agreed before the first visit
• The same crew assigned to your building, not a nightly rotation
• Task checklist signed and dated in the building every visit
• All products, equipment and consumables carried by the crew
• Restroom, kitchen and common area service on every visit
• Rotational detail work scheduled across the month, not skipped
• Monthly walkthrough with your facility contact
• Flat monthly invoice, no hourly billing and no surprise add ons
• Direct cell number for the owner, answered the same day

What frequency actually buys you

Most buildings are quoted for five nights when three would hold, or for one night when the traffic demands three. The right answer comes from headcount, foot traffic and what your floors are made of, not from a package name. A twelve person office with carpet and no public entrance is a different animal from a twelve person clinic with a waiting room.

At the walkthrough we tell you which frequency your building actually needs, including when that number is lower than what you were expecting to pay for. Selling you nights you do not need is the fastest way to lose the account in month four, and we would rather keep it for five years.